Student Services Specialist-(Winter Haven) Campus (130011 ...

Polk State College is located in beautiful Central Florida between the metropolitan areas of Tampa and Orlando. It boasts a relaxed lifestyle with affordable housing. Polk County is noted to be one of most affordable place to live in the United States by the National Home Builders Association. With campuses in Lakeland and Winter Haven and centers in Lake Wales and Lakeland, Polk State College serves over 10,000 credit and 11,000 non-credit students. We seek diverse faculty and staff with a student-centered focus to support our service excellence mission and our world class vision. Employees at Polk State College enjoy excellent employee benefits, a unique workplace environment, and the opportunity to contribute to the services and traditions that make Polk State great. For additional information on the opportunity, please refer to the Job Description and Salary Schedule, located under "Employment Related Documents" on our "Careers" page.

ABOUT THE OPPORTUNITY:

At Polk State, our amazing faculty and staff create an inspiring workplace. This student services specialist position reports to the Dean of Student Services and is an excellent opportunity within the College's Student Services department. We offer a collaborative, creative and culturally diverse work environment. If you want to be supported in your efforts to grow professionally and to be recognized for your contributions, then come work for Polk State.

SOAR, EAGLES!

ABOUT THE POSITION:

This position provides mid-level administrative and clerical support to a college administrator. This position requires a wide variety of administrative and staff support services to the organizational unit. The work is generally diversified requiring judgment to apply broader aspects of established policies, practices and procedures.

ESSENTIAL FUNCTIONS/DUTIES:

• Assists students with the Admission, Registration, and Records functions which include but are not limited to:

• Oversees the admission and re-admission process.
• Verifies documents establishing Florida Residency for tuition purposes.
• Reviews and interprets transcripts for admission purposes.
• Overseeing registration including drops and withdrawals.
• Processing transcript and enrollment verification requests.
• Collecting graduation applications.
• Processing non-credit applications and registration.

• Assist students with Financial Aid functions which include but are not limited to:
  • Disseminating Financial Aid information regarding grants, loans, veteran benefits and various scholarships.
  • Assisting students with online FASFA.
  • Collecting financial aid data and relevant documents for supervising campus.
  • Work with supervising campus to schedule Financial Aid Workshops and Information Sessions

• Assist students with Advising functions which include but are not limited to:
  • Advising students about admissions, career exploration, transfer requirements, registration, academic programs, and course selection.
  • Advising students regarding CLAST requirements.
  • Establishing and maintaining effective communication with other members of the academic advising staff of the supervising campus.
  • Review and interprets transcripts for registration purposes.
  • Interpreting and utilizing standardized test scores and result in the advising process.

• Prepares notifications and information to students about services, scheduled events, registration periods and other student services
  activities
• Disseminates admission, registration, and financial aid documents and other student services information.
• Answers all incoming calls and serves as campus reception and general information center.

This position is a level P11. Please review the Job Description and the Polk State College Salary Schedule here to ensure our pay ranges are within your compensation expectations. Generally, for exempt positions starting salaries are between the minimum and the midpoint (benchmark). For Career (non-exempt positions), it is between a Step 0 and a Step 5 on the appropriate level.

Required Skills

• The ability to establish an effective rapport with part-time and full-time faculty.
• Good organizational skills, with special attention to details.
• Good oral and written communications skills.
• Ability to work well with others.
• General office skills.
• Highly-skilled computer knowledge Microsoft products such as, word processing, spreadsheets and databases.
• Good human relations skills.
• Ability to work independently on broader assignments with the responsibility of planning work.
• Ability to makes decisions within accepted standards.
• Ability to maintain confidential information.

REQUIRED EDUCATION:

Bachelor's Degree required.

Experience Required

Five years of clerical records work experience with progressively responsible positions. Three years experience in Student Services.

Preferred Experience:

Three years experience in Student Services, preferably the Registrar's Office or Advising.

We offer an excellent employer-paid benefits package including the following: Medical, Dental, Vision, Life, Short and Long-Term Disability, Vacation, Holiday and Sick Leaves, Retirement (if eligible) and college fee waivers.

IMPORTANT INFORMATION:

• Reference checks and Level II background checks (fingerprinting) will be required prior to employment.
• A completed online application consists of an electronic job application and a current resume. Submissions that do not include all required information will not be considered.
• NON-INSTRUCTIONAL TRANSCRIPTS: For professional/salaried positions, submission of official transcripts will be required as a condition of employment following receipt of job offer. Foreign transcripts must include an official transcript evaluation which interprets equivalency to U.S. graduate credits.
• Eligible candidates who wish to claim Veterans' Preference for positions in qualifying categories must submit, at the time of application, the VETERANS' PREFERENCE Documentation Form and other required documentation, for consideration.
• Note : Relocation assistance is NOT provided for this position
• This position will close at 11:59 pm on Sunday, February 10, 2013.

Polk State College is an equal access/equal opportunity employer, committed to excellence through diversity in education and employment. Polk State College is a drug-free workplace and participates in E-Verify.

Source: http://www.higheredjobs.com/details.cfm?JobCode=175714281

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